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Things new customers often want to know...
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We have recently redesigned our website to improve the ease of ordering. We think you will find the site very intuitive and easy to use. If you would prefer to order over the phone we have an experienced staff of customer service agents waiting for your call at (888) 437-9797. The call is toll-free.
The preferred method of payment is through a process called ACH. Basically this means you provide us information about your checking account including the routing number and account number and we create an on-line check.
Buydiscountcigarettes.com uses the latest and most sophisticated encryption and security methods to protect any information provided to us during the order processing cycle. We have never had a security breach in the four years of our operations. Security issues are reviewed every week by our technology team to make certain all possible means are being employed to protect our data files from both internal and external threats.
Orders normally ship within 2 to 3 days of the date the order is placed. During this time we process ACH payments and thoroughly review each order for accuracy and fraud prevention prior to shipment. We ship from New Mexico. If you live on the East Coast expect to receive your order in about 4 days once your package leaves our warehouse. If you live on the West Coast expect to receive your package in about 3 days once your package leaves our warehouse. Shipping time in days is simply an estimate and not a guarantee. Your package may arrive earlier. In rare circumstances your order may be delayed due to out of stock or priority mail delays such as weather. Orders with missing or inaccurate information, such as an address error, may also delay the delivery of your order. Please be sure to carefully enter your complete shipping address including apartment and/or suite numbers when applicable.
We normally do not purchase your products until your order has been placed. We purchase from a large distributor whose inventory turns frequently. You can be assured that you are receiving the freshest possible tobacco products available anywhere.
Yes! Customers often ask and it is a good question because some companies sell cigarettes manufactured for sale only outside the U.S. and unfortunately some companies even sell counterfeit cigarettes. Our cigarettes are manufactured for sale in the U.S. They are authenticate genuine cigarettes, guaranteed.
All Federal cigarette excise tax is paid on every carton of cigarettes we sell.
We keep our overhead low and we strive every day to maintain the most competitive prices possible.
Sorry, we are unable to accept manufacturer coupons at this time.
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